Decen

Privacy Policy

1.About

This Privacy Policy describes how decen.com handles your Personal Information, what information is collected, how it is used, who has access and how it is protected.

We may update this Privacy Policy to keep in line with changes in our business, our services or applicable laws. We will notify you of any changes to this Privacy Policy in case of important changes.It is your responsibility to review this Privacy Policy regularly.

By continuing to use the decen.com website or services, you agree with the data practices described in this document. If you do not agree with them, or with a change introduced by a revised version of this Policy, you should close your decen.com account.

2. Personal information

When using the decen.com Services, through the Website, or the Application Programming Interface ("API"), decen.com collects information about you and about your usages of the Services. This includes, when you  register on our site, login, navigate, fill out a form or make a request through Website or through the API.

We collect the following Personal Information:

  • Firstname
  • Lastname
  • Email
  • Profile Picture

2.1. Usage of Personal Information

We collect this information:

  1. To perform the daily business operations and to provide the required information to our support team which will answer your requests and provide information on our services. We will use your email address to inform you about various type events.
  2. To protect the security of your account. The personal information allows us to identify you in case of loss of your credentials or any other issues accessing your account.
  3. To improve your user experience on the website. This information allows us to provide you a personalized content and layout of the website, for example localization for text and time zones, reminders of your previous activities, or display of personal recommendations or provide help information
  4. To verify that your usage of the service does not infringe the decen.com Terms and Conditions, laws, or regulations.

We will not use your personal information for any other purposes than the ones we have informed you about this Privacy Policy except with your consent.

We do not sell or rent your personal information for marketing purposes.

In certain cases your consent to use personal information may be required, which can be withdrawn at any time using any of the contact details provided.

We will get in touch with you every time the consent to process any data is required. We may need to collect and process additional personal information in order to provide our services, to perform any contractual obligations, or to comply with the law or any judicial order. In these cases we will specifically get in contact with you.

2.2. Personal Information we share

decen.com may share some personal information with third parties. This may include sharing information with third party contractors, bound by obligations of confidentiality, in connection with the processing of your personal information for the purposes described in this Policy, such as, but not limited to, IT and communications service providers, third parties relevant to the services we provide including regulators, authorities, governmental institutions.

decen.com may transfer personal information outside Europe. In those cases we will ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the information.

2.4. Payment Processors

3. Storage

We store and process your Personal Information on the servers of our partner Amazon Web Services (AWS). Decen.com takes safeguards against risks such as loss or unauthorized access, destruction, use, modification or disclosure of data.

We may use third party storage services to store and process Personal Data required for the execution of our services. decen.com shall assure full compliance and implementation of data protection security measures by all our partners.

4.Accessing or updating your personal

You are entitled to obtain your Personal Information from decen.com on request.

Basic information is available in your account profile section. You can review it and modify it on the website directly.

5. Cookies

When you connect to the decen.com Website, decen.com uses cookies, which are stored on your computer.

ookies are used to:

  1. Keep track of your account session and identify you as a use
  2. Collect analytics about the usage of our services.

You can also set your browser to reject cookies. If you do this, you will be able browse the decen.com website but you will not be able to use any of our services or log in.

Below is a detailed list of the cookies that we use:

Name Source Purpose Duration
session decen.com Keeping track of your session and identify you as a User session

 

There is a link to this Policy on our homepage that can be easily found.

6. Information Security

decen.com ensures that the personal information collected is subject to appropriate security measures.

We only keep the personal information for a limited period of time and strictly as long as is necessary for the relevant purpose of rendering our services - and also for as long as it is necessary to comply with legal obligations - laws or regulations, which may set a minimum period for which we need to keep the personal information.

7. Exercise of Rights

You are entitled to a certain number of legal rights in relation to the personal information that we may hold. These rights can be exercised at any time by contacting us using the details set out below.

You have the right to:

  • Obtain information regarding the processing of personal information and access to the personal information which is held about you;
  • Request us to correct any personal information if it is inaccurate or incomplete;
  • Request that we erase the personal information in certain circumstances. There may be circumstances where you ask us to erase personal information but we are legally entitled to retain it.
  • Object to, and request that we restrict the processing of personal information in certain circumstances. There may be circumstances where you object to, or ask us to restrict the processing of personal information but we are legally entitled to refuse that request.
  • Receive some personal information in a structured, commonly used and machine-readable format and/or request that we transmit that information to a third party.
  • Withdraw any consent, although in certain circumstances it may be lawful for us to continue processing without the consent if we have another legitimate reason (other than consent) for doing so.